Blackberry Device Software Error 513

Error 513: User attempted to reset the smartphone after exceeding the maximum number of permitted password attempts.

When this error occurs, all of your smartphone data is deleted to prevent unauthorized access to your information. 

If your email account uses a BlackBerry Enterprise Server, your administrator might be able to change options that will minimize the chance of this error message appearing again.

 For more information contact your administrator.

Try the following actions:

• Reset your smartphone.
• If the error message still appears after you reset your smartphone, reload your BlackBerry Device Software. The reload process deletes your smartphone data.

If the error message still appears after you reload you?re BlackBerry Device Software, contact your wireless service provider.

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